Skills

• Understanding Custom Software Development Services, Web & Mobile Services, Cloud technologies & Digitalization
• Understanding of Angular, Drupal and .NET as platforms to deliver products & applications to clients
• Understanding of the following business sectors: manufacturing, financial services, insurances, public sector, international organizations
• Results-oriented and organized
• Communication skills
• Leadership
• English (advanced)
• Other languages would be an advantage
• Romanian (native)

Teaser/About

Softescu is looking to increase the team with a Business  Development Manager that will bring value to potential customers around the world to create the next generation of digital transformation applications.

You will grow Softescu's existing client base, which has a high percentage of Fortune 500 brands on its track record. Our clients include SealedAir, Diversey, Harvard Medical School, Nasdaq, World Trade Organization, United Nations, NTT Data.

Manage all sales and post-sales activities by generating and building new and strong relationships with potential customers, learning about our software services, and planning and tracking contractual milestones in direct link with the top management team. 

You are seen as a trusted expert in using the latest versions of Drupal, Angular and .NET to create digital applications because you maintain a deep understanding of the technology and discuss with customers the most relevant services for their specific needs. 

Navigate complex organizations with confidence and proactively reduce churn risks. Build strong cross-functional relationships internally within Softescu so you can easily pull project estimates or solutions. Your clients easily get the results they want and get maximum value from us.

Responsibilities

• Assist in representing Softescu to potential clients within your assigned portfolio, under the guidance of senior team members.
• Support negotiations and discussions with clients, learning from senior team members and gradually taking on more responsibilities as you gain experience.
• Initiate and cultivate relationships with potential clients through various channels such as phone calls, emails, and attending relevant events, under the supervision of senior team members.
• Assist in identifying and overcoming barriers to new business generation within your assigned portfolio, seeking guidance when necessary.
• Collaborate with the design team to refine and deliver pitches for potential clients, learning from experienced colleagues.
• Support the sales team in achieving and exceeding targets for your assigned portfolio, with guidance from senior team members.
• Assist in creating opportunities for discussions with potential clients, learning about Softescu's solutions and best practices from experienced team members.
• Provide support in writing and submitting proposals to bids and tenders under the guidance of senior team members.
• Participate in conferences and commercial interest groups on behalf of Softescu, accompanied by senior team members.
• Support the transition between sales and delivery processes, learning from senior team members how to facilitate smooth collaboration.
• Learn to create and maintain customer profiles, identifying potential risks and coordinating responses under the guidance of senior team members.
• Assist in soliciting input and feedback from customers through surveys, under the supervision of senior team members.
• Report issues affecting goal achievement to senior team members and key stakeholders, under their guidance.
• Learn to influence product design decisions by understanding customer needs and preferences, with support from senior team members.
• Collaborate with cross-functional teams to provide assistance as new products and services are introduced to customers, under the guidance of senior team members.
• Learn to improve team effectiveness by observing and assisting with mentoring new hires and enhancing customer success processes under the guidance of senior team members.
• Utilize in-house software to record and schedule activities related to portfolio management, with guidance from senior team members.
• Learn to react quickly and consistently to maximize activity within your assigned portfolio, under the guidance of senior team members.
• Demonstrate initiative and self-discipline in learning and contributing to new business initiatives, under the guidance of senior team members.
• Ensure your continuing education needs are met by actively participating in Softescu's training program and staying updated on relevant technologies.

Targeted Skills

• 1-2 years of experience in sales, customer service, or a related field, preferably within the technology sector.
• Exposure to B2B environments and client interactions, demonstrating a willingness to learn and grow in this area.
• Eagerness to contribute to new business generation efforts, with a passion for understanding customer needs and identifying opportunities.
• Basic understanding of IT delivery models and pricing structures, with a willingness to learn more about business digitalization trends and emerging technologies.
• Awareness of market changes and interest in learning about next-generation applications for digital transformation.
• Ability to collaborate effectively with team members and establish rapport with clients at various organizational levels.
• Capacity to remain composed and adaptable under pressure, with a willingness to seek guidance and delegate tasks when necessary.
• Developing analytical and strategic thinking skills, with a desire to address customer concerns and coordinate resources effectively.
• Enthusiastic team player with a proactive approach to problem-solving and a willingness to contribute new ideas for user adoption and customer retention.
• Strong attention to detail and time management skills, with a commitment to prioritizing customer issues and ensuring timely follow-up.
• Demonstrate a commitment to customer satisfaction and a willingness to go the extra mile to deliver value.
• Developing proficiency in creating and delivering presentations, with a willingness to learn tools such as Google Apps and collaborate with graphic designers.
• Willingness to travel occasionally for promotional events, networking opportunities, training sessions, or product launches.
• Basic knowledge of technologies such as Drupal, Angular, and .NET, with a desire to learn more about their benefits and applications.
• Interest in project management and business analysis principles, with exposure to tools like Jira considered a plus.
• Pursuing or holding a Bachelor's degree in Business, IT, Marketing, or Management.
• Fluent in English, with proficiency in a second foreign language considered advantageous.

Competitive benefits package 

• Competitive entry-level salary, commensurate with experience and skills.
• Access to private medical insurance through Regina Maria's network of health services.
• Private hospitalization insurance coverage provided by Groupama.
• Program for the provision of changing eyeglasses, ensuring your visual comfort.
• Opportunities for certifications or accreditations aligned with your professional development plan.
• Career planning support and access to professional coaching to help you grow in your role, with the possibility of career advancement depending on your pace and personal motivation.
• Participation in team-building activities and various team events to foster camaraderie and collaboration.
• Access to specialization trainings to enhance your skills and knowledge in your field.
• Personal development courses aimed at nurturing your professional growth and career advancement.
• Support for internal professional transitions if you wish to explore different roles within the company.
• Exposure to a multicultural team, providing opportunities for diverse perspectives and learning.
• Provision of technical equipment for remote work, facilitating flexibility and productivity.
• Flexibility to work remotely or in a hybrid model, promoting work-life balance.
• Ergonomic desks and chairs provided in the office to ensure comfort and support during work hours.
• Availability of coffee, tea, and snacks in the office to keep you energized throughout the day.
• Additional vacation days beyond standard entitlements to promote work-life balance and well-being.
• Participation in company events and parties to celebrate achievements and foster a positive work culture.