B A C K
Managing a portfolio of 10+ digital platforms for a leading international organisation
Leading International Organisation

Managing a portfolio of 10+ digital platforms for a leading international organisation

How Softescu built, upgraded, and continuously maintained a portfolio of specialized digital platforms for one of the world's foremost intergovernmental organisations — covering public portals, specialised data systems, fund management platforms, and internal management tools, all delivered in parallel across an 18-month engagement.

Technologies: Drupal, .NET, REST API, SOLR, Node.js, Azure Translate, JavaScript

The Challenge

A leading international organisation operates a wide ecosystem of digital platforms, each serving a distinct mandate — from public portals for policy review and standards development, to fund management systems for global aid programmes, to internal tools for tracking agreements and technical assistance. Managing this many specialized platforms simultaneously presents a compounding challenge: each system has independent stakeholders, release cycles, and technical requirements, yet all must maintain consistent quality, security standards, and multilingual support across English, French, and Spanish.

Over 18 months, the organisation needed a single technical partner capable of spanning all these platforms — delivering new features, performing platform upgrades, managing UAT cycles, and providing continuous monthly support without dropping the ball across any part of the portfolio.

Our Solution

Softescu structured the engagement around a common technical foundation — Drupal as the shared CMS backbone across the public-facing portals, with .NET REST APIs handling data-intensive workflows such as policy question-and-answer systems, environmental database queries, and export pipelines. SOLR-powered search was implemented and maintained across multiple platforms, and Azure Translate was integrated to support automated multilingual content workflows.

The managed platforms spanned a wide range of mandates — public portals for policy and standards development, fund management systems for global aid programmes, environmental and regulatory databases, multilateral agreement tracking tools, and technical assistance platforms — each with its own content architecture, user roles, and release cadence. In parallel, Softescu delivered a data-intensive policy review platform with REST API management and multi-environment deployment, and maintained the Agreements Management System through a Drupal major version upgrade. Monthly support sprints ran continuously across all platforms throughout the engagement.

Results & Achievements

10+ specialized digital platforms built, upgraded, and maintained in parallel across a single 18-month engagement — public portals, specialised data systems, fund management platforms, and internal tools
Drupal major version upgrade completed across the core platform ecosystem — with no service interruption to live international systems
Policy review platform delivered end-to-end — REST API management, multi-environment deployment, and multilingual support across English, French, and Spanish
SOLR search implemented and maintained across multiple platforms — powering complex specialised data and regulatory content discovery
Azure Translate integration enabling automated multilingual content workflows across all managed properties
Continuous monthly support sprints maintained across the full platform portfolio — covering new features, UAT-driven fixes, and maintenance throughout
High completion rate maintained across nearly 1,000 tracked issues spanning 19 active project streams
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