B A C K
Digital Experience Design

Digital Experience Design

We design enterprise interfaces that stay simple for users while the business rules behind them stay complex. Research, design and architecture work together from day one.

Research

Interviews, stakeholder workshops and a technical review with our architects, from day one.

Journeys and Structure

User journeys, information architecture and interaction models for every role.

Prototypes in Figma

Wireframes first, then interactive prototypes tested before development starts.

Design Systems

Component libraries, patterns and guidelines that keep every screen consistent.

How We Work

  1. Discover

    Research with users and stakeholders, plus a technical review.

  2. Plan

    Journeys, information architecture and interaction models.

  3. Design

    Wireframes, prototypes and visual design in Figma.

  4. Test

    Moderated and unmoderated sessions, and A/B tests.

  5. Document

    A component library and design guidelines for your team.

Accessible and Secure by Design

  • Checked against WCAG 2.1 AA from the first draft
  • Responsive on every device and screen size
  • Role-based access that stays easy to use
  • Clear screens for sensitive transactions and personal data
  • Multi-step approval flows made simple
  • Complex data shown clearly

Where We Have Applied It

Healthcare

Applications for pharmacies and patient services.

Insurance

Complex workflows made simple for end users.

Enterprise Portals

Digital workplaces for multinational organisations.

See Case Studies
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