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Terms & Conditions

Softescu operates through two primary legal entities:

  1. Softescu SRL A Romanian registered company located at Bd. Unirii Nr. 30, etaj 4, Bacau, Romania. This entity serves as our European operational headquarters and manages our development centers in Romania.
  2. Softescu Inc. A Delaware registered corporation with offices at 1412 Broadway Street, Floor 21, Suite 210V, New York, USA. This entity serves as our primary entity for international operations and handles all privacy-related matters, including GDPR compliance, for the entire organization.

For the purposes of these Terms of Service and Privacy Policy, "Softescu," "us," "we," or "our" refers collectively to Softescu SRL, Softescu Inc., and their respective affiliates, subsidiaries, directors, officers, employees, agents, partners, contractors, and licensors. These Terms and Conditions ("Terms") govern your use of Softescu's websites, products, and services. 

Acceptance of Terms

By accessing or using Softescu's websites, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services or access our websites.

Services

We reserve the right to limit the sales of our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis, in accordance with applicable law. We reserve the right to limit the quantities of any Services that we offer. All descriptions of our Services, are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Services at any time. Any offers for your products or services made on our site is void where prohibited (for example, on our public forums).

You commit yourself to choosing one of our Service offerings that meet your needs, or those of your organization or users. We may, in the future, offer new or Softescu services and/or features through this website (including, the release of new tools and resources). Such new features or third party tools and/or services shall also be subject to these Terms of Service. You commit to abide by and to assure adherence to the technical specifications and limitations of such Services, to assure that the use of our Services is done within the limits of the law and in accordance with these Terms.

You understand that some changes cannot be performed, most notably you may not change the amount of features available in another plan than the current one, unless you to choose to subscribe to the plan where that feature is available.

As a reminder, in accordance with these Terms, your access codes, which are private, are under your full and complete responsibility. Softescu will not be accountable for misuse by third parties of your account, it is your responsibility to keep such credentials private and safe.

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Intellectual Property

Client Materials 

You retain all rights to materials, data, and intellectual property you provide to us. By engaging our services, you grant us a limited license to use these materials solely for providing our services to you.

Softescu Materials 

We retain all rights to our proprietary tools, methodologies, software, and development frameworks. Any general knowledge, techniques, or programming skills gained during your project may be used in other engagements.

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Confidentiality

We maintain strict confidentiality over all client information and project details. Our security measures include:

  • ISO 27001 certified information security management systems
  • Secure development environments
  • Managed device policies
  • Regular security audits
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Data Protection and Privacy

Data Controller 

Softescu Inc. serves as the primary data controller for all privacy-related matters, including GDPR compliance.

Data Processing 

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR for European users. Our website is hosted in European Union.

Data Subject Rights 

Requests regarding personal data should be directed to: Bd. Unirii Nr. 30, etaj 4, Bacau, Romania or via email at: office (at) softescu . com

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Payment and Billing

Service Fees

Fees for our services are established through individual agreements or statements of work. All fees are exclusive of applicable taxes.

Payment Terms 

Standard payment terms are net 30 days unless otherwise specified in your service agreement.

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Warranty and Liability

Service Warranty 

We warrant that our services will be performed in a professional manner consistent with industry standards. This warranty is exclusive and in lieu of all other warranties.

Limitation of Liability 

Our liability shall be limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.

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Termination and Governing Law

Let’s Try To Sort Things Out First.

Softescu wants to address your concerns without needing a formal legal case. Before filing a claim, you agree to try to resolve the dispute informally by contacting us which can be found on our ‘Contact Us’ page: https://softescu.com/contact. Softescu will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Softescu may bring a formal proceeding.

TERMINATION

Either party may terminate services upon written notice for material breach if such breach remains uncured for 30 days after receipt of written notice.

GOVERNING LAW

For European Clients Agreements with Softescu SRL are governed by Romanian law.

For US and International Clients Agreements with Softescu Inc. are governed by the laws of the State of Delaware.

DISPUTE RESOLUTION

Any disputes shall be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through arbitration in the jurisdiction of the governing law.

CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified Terms.

Contact Information

For general inquiries, email us: office (at) softescu . com

For legal notices: Softescu SRL, Bd. Unirii Nr. 30, etaj 4, Bacau, Romania.

These Terms constitute the entire agreement between you and Softescu regarding the use of our services. Questions about these Terms should be sent to: office (at) softescu . com

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Contact us and thank you

If you have any questions, requests, feedback, data rectification, or concerns regarding this Terms of Service (including our pricing and Privacy Policy), please Contact us.

CHANGELOG

Last update: January 26th, 2025