Our Commitment to Data Protection

As an ISO 27001-certified organization, Softescu implements comprehensive GDPR compliance measures for all projects involving personal data processing. When we access personal data from our clients, we operate as a Data Processor under GDPR, ensuring rigorous adherence to regulatory requirements.

Understanding GDPR's Business Context

The General Data Protection Regulation (GDPR), officially known as Regulation (EU) 2016/679, came into effect on May 25th, 2018. While primarily focused on protecting individual privacy rights, its impact extends significantly into business-to-business (B2B) relationships.

The regulation establishes two primary roles:

1. Data Controller: The entity that determines the purposes and methods of personal data processing
2. Data Processor: The entity that processes personal data on behalf of the controller

Under Article 28 of GDPR, Data Controllers must engage only with Processors who can demonstrate appropriate technical and organizational measures for data protection. This relationship requires formal documentation through contracts or legal agreements that specify processing details, including scope, duration, and purpose.

Key Operational Components

Our GDPR compliance framework addresses several critical areas:

Personal Data Processing
- We process data solely based on documented controller instructions
- Special protocols govern data transfers outside the EU
- We maintain strict controls over processing activities

Security Measures
We implement robust technical and organizational safeguards:
- Data encryption and pseudonymization
- Systems for ensuring confidentiality and integrity
- Disaster recovery capabilities
- Regular security testing and evaluation

Documentation and Accountability
We maintain comprehensive records of:
- Processing activities and categories
- Data transfer mechanisms
- Security measures
- Contact information for key personnel

Data Protection Leadership
Our approach to data protection oversight includes:
- Assessment of DPO requirements
- Appointment of qualified data protection personnel
- Collaboration with client data protection teams

Incident Response
Our breach management protocol ensures:
- Prompt notification within 24 hours
- Detailed incident documentation
- Comprehensive impact assessment
- Clear mitigation strategies

Subprocessor Management

When engaging additional processors, we ensure:
- Equivalent data protection standards
- Clear contractual obligations
- Proper oversight and accountability
- Compliance with GDPR requirements

Technical Implementation

Our security framework incorporates:
- Advanced encryption protocols
- Regular security assessments
- Comprehensive access controls
- Continuous monitoring systems

Ongoing Compliance

We maintain our commitment to data protection through:
- Regular policy reviews
- Staff training programs
- Security audits
- Technology updates

For detailed guidance on GDPR's impact on your organization, please contact us at office@softescu.com. Our team stands ready to assist with your data protection needs.