Drupal Support Plans & Managed Services
We keep Drupal platforms, and the .NET and Angular applications around them, secure and running. Three plans, with response times and prices published upfront.
Choose Your Plan
Essential
price€200/month
€200/month paid annually, or €250/month paid monthly
Corrective maintenance for websites that need reliable basics.
- Email support
- Response: 8 h for critical issues, 24 h for the rest
- Bug fixes and module compatibility
- Monthly backup
- Availability monitoring
Premium
price€400/month
€400/month paid annually, or €500/month paid monthly
For platforms that should get better every month, with a dedicated technical consultant.
- Everything in Essential
- Email and video-call support
- Response: 2 h for critical issues, 8 h for the rest
- Up to 6 small improvements a month (full list on request); extra ones at €60
- Weekly checks by AI agents: security, accessibility, performance and upgrade readiness. A senior engineer decides what we fix.
- Custom modules and integrations
- Weekly backup kept 30 days; recovery within 8 h
- Annual security audit
- Monthly report: what the checks found, what we fixed and improved, what we recommend
Enterprise
priceOn request
For mission-critical platforms
24/7 on-call and a pool of person-days for corrective maintenance.
- 24/7 on-call for P1 incidents
- P1: acknowledged in 15 min, 4 h resolution target
- P2 in 1 h, P3 in 1 business day
- Data loss limited to 24 h; recovery within 4 h, tested every quarter
- Root-cause analysis within 5 business days
- Quarterly and annual service reviews
- On request: we operate the AI features in your platform
Included in Every Plan
- Security patches: critical 24 h, high 72 h, medium 14 days, on Drupal versions that still receive security updates
- Helpdesk Monday to Friday, 9:00-17:00 Romanian time (8:00-16:00 CET)
- Automated monitoring, 24/7
- Monthly report of the work done
- ISO 27001 and ISO 9001 certified processes
- 12-month minimum term, payment within 30 days
On a Drupal version past its end of life, we first propose an upgrade at a fixed price. Prices exclude VAT.
What We Support
Drupal
Core and module updates, security, performance and help for your editors.
.NET
Application monitoring, bug fixes, SQL Server care and integrations.
Angular
Version upgrades, faster load times and component maintenance.
How Support Works
Report
By email or video call. Every request gets a ticket.
Triage
Priority set by impact. Critical issues are escalated at once.
Fix and Test
Fixed in a staging environment, with regression tests.
Release
Deployed with a rollback plan.
Report Back
A monthly report of everything we did.
Who We Support
Mission-critical platforms for UN agencies, insurers and global corporations.